Training Coordinator | Sydney
Position Overview
You will be tasked with the delivery of the final stages of POMT’s client projects known as the with a core focus on documentation creation and delivery of training to various levels of our customers organisation.
In this role you will be engaged at the mid-way point of a project and will assist the client to adopt the implemented technology within constantly changing and dynamic environments
You will work closely with various internal stakeholders to ensure there is a smooth transition from the pre-production to the production environment.
What you'll be doing:
- Training plan creation & delivery
- Training asset creation
- Pre-launch client training of technical resources & Super Users
- Post-launch onsite presence
What you'll have:
- Documentation production skills
- Understanding of Audio Visual and/or Workplace Technology and/or Unified Communications
- Ability to collaborate and communicate effectively with technical and non-technical stakeholders and clients
- Focus on approach to the right level of detail and quality of presentation formatting “look & feel” information in a meaningful and concise manner
- Great interpersonal skills and ability to build effective client relationships
- Ability to work independently and as part of a team
- Ability to think on your feet and apply your breadth of knowledge to identifying and solving customer problems
Desirable have's:
- Front of House, Client-facing, High Touch technology and corporate event experience in the last 5 years
- Experience in training different levels of an organisation: User, Super User, IT Help Desk
- Interest and appreciation for hardware and software solutions
- Training certifications
Please contact us via the link or send your resumé directly to our Chief of Staff Amanda Cubbin amanda.cubbin@pomt.com
Sydney NSW
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